POLICIES

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Cancellations

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

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24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged the 10% of your appointment. This amount must be paid prior to your next scheduled appointment.

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No-Shows

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show". They will be charged 25% for their “missed” appointment.

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Late-Arrivals

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other clients, please plan accordingly and be on time.